Meditations of a Modern World

Stumped Stacy to Tim the Tech:

Dear Tim the Tech, I have a very important conference call next week that my boss can not be on the call. I want to record the call so he can hear what was discussed and for future reference. Is it possible for me to do this on my …

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Stumped Stacy to Tim the Tech:

Dear Tim the Tech, HELP! I accidentally deleted a very important voicemail that I needed to forward to my boss. How can I recover this voicemail?!!
Tim the Tech: Dear Stumped Stacy, As long as you deleted the message today it can be recovered! With ShoreTel, you have …

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Stumped Stacy to Tim the Tech:

Dear Tim the Tech, I have very important voicemail messages that need to be forwarded to others within the company. Sometimes clients leave voicemails for me that are meant for Susie or the information in the voicemail needs to be communicated effectively to a different department. How can I …

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Stumped Stacy to Tim the Tech:

Dear Tim the Tech, I am attempting to schedule ShoreTel Conference calls through Outlook. I am struggling to supply invitees with the correct information so they can join the call. What are the web addresses and numbers I need to give to all invited? Tim the Tech: Dear Stumped …

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Stumped Stacy to Tim the Tech:

Dear Tim the Tech, I have noticed some buttons on my Communicator Application and a few of them are for voice and video conferencing. How can I utilize these features and conduct conference calls?
Tim the Tech: Dear Stumped Stacy, There are many benefits to conducting conference calls through …

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Readers, Meet Stacy.

She’s a talented employee but struggles immensely when it comes to technology. She asked our technicians countless questions a week. She annoyed the techs so much they now call her “Stumped Stacy”. They finally had to tell Stacy that she was limited to one question a week about her ShoreTel IP phone as …

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Readers, Meet Stacy!

She’s a talented employee but struggles immensely when it comes to technology. She asked our technicians countless questions a week. She annoyed the techs so much they now call her “Stumped Stacy”. The techs finally had to tell Stacy that she was limited to one question a week about her ShoreTel IP …

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This ShoreTel Communicator app is great.

I absolutely love the functionality of it. I only have one complaint, I learned how to program my speed dials last week but I really need to learn how to add contacts to my Communicator Directory!
Note: ShoreTel Communicator is necessary for this tip You can add your own …

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ShoreTel Communicator for Windows: Building a Speed Dial List

WOW, I really hate typing in Scott’s number 10 times a day! I really wish there was a way to set up a speed dial… This week’s tip will show ShoreTel Communicator users how to set up a list of speed dials that can be accessed from …

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